Heather Vaughn

Heather Vaughn is a seasoned professional with a strong background in product management and customer success, currently serving as a Senior Product Manager at LexisNexis since August 2024. Previous experience includes senior product management roles at Lytho and Horizon3.ai, where responsibilities encompassed full product lifecycle management and strategy development. Earlier positions involved managing customer success teams at Lytho, Thomson Reuters, and BizActions LLC, focusing on customer retention and optimized service delivery. Heather's career began in telecom engineering at MCI WORLDCOM Communications Inc, and Heather holds a Bachelor of Arts in Psychology from East Carolina University.