Jamal Hyde

Jamal Hyde is a seasoned IT professional with extensive experience in technical support and data analysis. Currently serving as a Senior Technical Support Specialist at LexisNexis, Jamal provides IT support to executive leadership while enhancing knowledge in Sys Track and Microsoft Azure. Jamal's diverse background includes roles on the Sherman Terrace Cooperative Board of Directors and as a Data Analyst Lead at Aya Healthcare, where Jamal led data projects to inform organizational decisions. Previously, experience at Philip Morris International involved managing end-user accounts and serving as a Collaboration Tools Expert, while foundational skills were developed at IBM through executive support roles. Jamal holds an Associate of Arts and Sciences degree in Business, Management, Marketing, and Related Support Services from Alfred State College.