Xinxin Pi

Xinxin Pi has over 17 years of experience in customer service and management roles, currently serving as a Customer Service & Customer Success Manager at LexisNexis since 2009. Previous positions at LexisNexis include Customer Service and Fulfillment Manager, Assistant Customer Service Manager, Customer Service Supervisor, and Customer Service Representative, contributing to operations and fulfillment in China. Prior to LexisNexis, Xinxin worked as an E-Commerce Specialist at IVT Corporation from 2006 to 2008. Xinxin holds a Bachelor’s degree in Educational Technology from Capital Normal University, obtained in 2006.