Carla Nunes

Carla Nunes has over 15 years of experience in marketing intelligence and team management, currently holding a position at LeYa since January 2008. In this role, Carla focuses on monitoring quality service and implementing process improvements for customer service support in the school books sector, along with significant responsibilities related to SAP CRM, BI, and ERP modules. Prior to LeYa, Carla worked as a Project/Team Manager at IMR – Institute of Marketing Research, overseeing market studies and conducting qualitative and quantitative analysis across various sectors. Carla's educational background includes a Postgraduate degree in Marketing Services from ISCTE and a Bachelor's degree in Social Psychology of Work and Organizations from the University of Lisbon, along with ongoing studies at the Instituto Superior de Estatística e Gestão de Informação.