Troy Allen has extensive experience in call center operations and technology, currently serving as a Dialer Administrator at Linebarger Goggan Blair & Sampson, LLP since August 2011, specializing in the Touchstar Dialer System. Prior roles include Callcenter Analyst III, where responsibilities encompassed comprehensive support for Contact Center Systems, and Marketing Manager at American Life Financial Corporation. Troy's background also includes positions as a Senior Operations Trainer and Product Subject Matter Expert at TouchStar Software, along with a range of technical roles involving IT administration and database development. Earlier in the career, positions included REO Manager at American Savings Life Insurance Co., Sales Engineer at TouchStar, and Database Interface Developer at Inter-Coastal Electronics.
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