Joann Cross

JoAnn Cross is an experienced Contracts Paralegal at LHC Group since May 2018, with over 15 years of expertise in corporate administrative oversight and customer service. Demonstrating proven leadership and analytical skills, JoAnn has held significant roles in various companies, including as a Solutions/Experience/Retail Solutions Specialist at Verizon Wireless World, where inventory performance improved by 55% within six months. As Office Manager and Paralegal at The Cross Firm, JoAnn effectively structured administration systems and developed marketing plans, resulting in consistent revenue growth. Additionally, JoAnn's early career at FedEx Express involved managing over 100 delivery routes and coaching staff on best practices. Educational qualifications include a Bachelor of Science in Management from the University of Phoenix and an Associate's degree in Paralegal Studies from the Center For Advanced Legal Studies.