Caroline Lavanchy

Caroline Lavanchy serves as the VP of Global Virtual Delivery Services at Lee Hecht Harrison, a position held since January 2014, where responsibilities include overseeing a command center team, managing global webinars, and leading various programs and projects. With a previous role as Director of the EMEA Center for Delivery Services, Caroline focused on cost management, operational oversight, and communication within delivery teams. Early career experiences include positions as a licensed social worker and social educator, providing direct support to at-risk youth and emphasizing crisis management and multidisciplinary collaboration. Caroline holds a Bachelor of Arts in Social Work and is pursuing an Executive MBA in Finance at HEC Lausanne. Additional qualifications include a degree in social media specialization.