David Jones-Stanley ️ (FCMI / Assoc. CIPD)

Customer Operations Director at Liaison Group

David Jones-Stanley has a diverse work experience spanning over several companies. David started their career in 2004 at Somerfield, where they worked as a Retail Services Systems Consultant and later as an SAP Payroll & HR Implementation Consultant. David then moved on to McKesson UK in 2007, where they served as an Education Consultant. David joined McKesson Health Solutions in 2008 as a Workforce Solutions Consultant and then transitioned to the role of Workforce Solutions Operations Manager at McKesson UK in 2012. In 2015, they joined Allocate Software as the Head of Insight Operations. Currently, David is working as the Customer Operations Director at Liaison Group, where they are responsible for optimizing customer operations strategy and enhancing user experience. David'sareas of expertise include workforce planning, workforce management, and customer operations.

David Jones-Stanley (FCMI / Assoc. CIPD) attended Edge Hill University but did not obtain a specific degree or field of study. In terms of additional certifications, they obtained the following:

- Enterprise Architecture Foundations from LinkedIn in May 2021

- People Analytics from LinkedIn in May 2021

- Out and Proud: Approaching LGBT Issues in the Workplace from LinkedIn in December 2020

- Unconscious Bias from LinkedIn in October 2020

- Using Data Science to Hire Employees from LinkedIn in March 2019

- First Line Management level 3 from the Chartered Management Institute in April 2014

- Prince2 - Practitioner from APMG International in June 2011

- Certificate in Personnel Practice from CIPD in August 2006.

Links

Previous companies

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Peers

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Timeline

  • Customer Operations Director

    September, 2022 - present

  • Head Of Workforce Advisory Services

    June, 2018