Zubair Hussain

Zubair Hussain is a seasoned professional with extensive experience in the IT and business analysis sectors. Currently serving as a Business Analyst at Caldwell Foster Advisory since September 2024, Zubair is leading the implementation of a CRM system for an independent training provider aimed at centralizing data and improving customer management. Prior to this role, Zubair held the position of Technical Delivery Analyst/Manager at Liberty Global from June 2021, overseeing the implementation of finance system projects and collaborating with stakeholders to ensure successful project delivery. Zubair also has significant experience as an IT Change and Release Manager at IBM, where expert management of change requests and implementation plans ensured low-risk deployments. Earlier career experience includes IT service desk support at Energis/Cable & Wireless, focusing on incident management and customer issue resolution. Zubair holds a BEng(Hons) in Electronic Engineering and Computer Systems from The University of Huddersfield.