Karrar Shah is a seasoned IT professional with extensive experience in support and technical roles. Currently serving as a Senior Support Analyst at Liberty since February 2022, Karrar specializes in Microsoft 365, Teams, and Azure Administration, alongside managing device enrollment through Intune and JAMF Pro for Mac environments. Previous positions include Client Support Technician at Abacus Group and multiple roles at Acuris, including 1st and 2nd Line Helpdesk Engineer. Karrar's career began in IT support with House Of Computers, complemented by early experience in customer service and website administration. Karrar holds a Bachelor's Degree in Multimedia Internet Systems Engineering from City, University of London.
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