Steven Wright possesses extensive experience in the insurance and restoration industries, currently serving as Contact Center Manager II at Liberty Mutual Insurance since December 2011. Prior roles at Liberty Mutual include overseeing claims teams and managing the water mitigation program transition to Safeco. Previously, Steven held positions at Service Master as Field Supervisor and Lead Technician, gaining customer service and quality control expertise. Educational credentials include an MBA from Utah State University and a Bachelor's degree in International Business from Utah Valley University. Additional experience includes an internship at Walt Disney World and volunteer service as a missionary, displaying strong leadership and cross-cultural communication skills.
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