Dustin Hood

Dustin Hood has four years of professional experience. In 2018, they worked as a Project Manager at Library Market. From 2014 to 2018, they were a Quality Assurance Specialist at TTEC, where they ensured accuracy of information through monitoring customer support calls regarding health insurance inquiries, created job aids for new business practices, and performed process improvement data analytics using business intelligence. From 2013 to 2014, they were the Editor in Chief at Senior Moments Media, where they founded and curated a quarterly publication, sold print advertisements to local businesses, and hosted an author event in Barnes & Noble. From 2012 to 2013, they were a Sales Associate at Kirkland's.

Dustin Hood attended Allied American University from 2016 to 2017, where they studied Medical Insurance Coding Specialist/Coder. Dustin obtained their Insurance Producer certification from the State of Arkansas in August 2015, and their Creating Interactive Dashboards in Excel 2013 certification from Lynda.com in March 2016. Dustin also holds a Lean Six Sigma Black Belt certification from the Six Sigma Global Institute, obtained in April 2017, as well as a Six Sigma | Green Belt certification from the same institution.