Lea Hofmann has extensive experience in customer service within the financial and postal sectors. Currently employed at Liechtensteinische Post AG since July 2023 as a Kundenbetreuung PostFinance & postalische Dienstleistungen, Hofmann manages and expands the customer portfolio while providing solution-oriented telephonic consultations and coordinating personal appointments for customer advisors. Prior experience includes working as a Geschäftskundenbetreuerin mit Portefeuille at PostFinance from April 2015 to April 2023, where responsibilities included managing a portfolio for business clients in Eastern Switzerland, offering telephonic consultations, and assisting in E-Banking and digitalization. Earlier experience as a Detailshandelsfachfrau at Die Schweizerische Post from August 2013 to March 2015 complements Hofmann’s customer service skills. Educational qualifications include Banking Basics and Bankfachgrundbildung, along with training in retail.
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