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Melanie McDonald

Customer Service OTC Team Leader at LifeHealthcare

Melanie McDonald currently works at LifeHealthcare as the Customer Service OTC Team Leader. Melanie previously worked at Terumo as a Customer Support Specialist. Melanie's responsibilities include processing customer purchase orders, consignment replenishment, invoicing, and investigating credit and debit notes. Melanie also handles complex inquiries through various communication channels. Melanie is currently pursuing a Certificate IV in Human Resources from TAFE NSW.

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Timeline

  • Customer Service OTC Team Leader

    March, 2023 - present

  • Customer Care - Operations Support & Training Lead

    August, 2021

  • Customer Service Representative

    May, 2018