Navpreet Kaur Romana

Navpreet Kaur Romana is an experienced professional with a diverse background in customer service, administrative roles, and software analysis. Currently serving as a Collections Officer at LifeLabs Medical Laboratory Services since September 2021, responsibilities include managing access control and database entry for traveler information. Previous experience includes roles as a Customer Service Representative at lululemon, where customer service skills were enhanced through workshops, and as a Software Analyst at G S Brar Ltd., focusing on database management and user interface design. Early career experience includes positions as a Shift Manager at McDonald's and Office Administrator at North American Freight Forwarding Inc., where management of customer feedback and office operations were key duties. Navpreet holds a Master's degree in English Language and Literature from Panjab University and is currently pursuing a degree in Computer Systems at the British Columbia Institute of Technology.