Theresa Anderson is an experienced professional with a career at REI since April 2003, where Theresa currently serves as the Director of Store Operations, leading various functions such as Membership and Training. Previous roles include Interim DVP of Retail Operations, where strategic planning and team development were emphasized, and Director of Retail Operations, focusing on enhancing store experiences through Continuous Improvement and Process Design. Theresa has also contributed as Chair of the Outside with Pride Employee Resource Group, advocating for LGBTQIA+ inclusion. Additionally, Theresa holds leadership roles outside of REI, serving as President of the Board of Directors for LifeWire. Educational qualifications include a BA in Psychology from the University of Colorado Colorado Springs, and multiple certifications in Six Sigma and Lean Professional methodologies.
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