Jacob Clapper is currently working as a Senior Customer Service Representative at LifeWorks, where Jacob is responsible for answering, documenting, and monitoring call center calls, emails, and transactions. Prior to this role, Jacob worked at Mercer as an Inbound Customer Service Representative. Jacob has a background in customer service, previously working at Aerotek and has experience in construction as a laborer. Jacob holds an Associate of Arts and Sciences (AAS) degree in Marketing from Des Moines Area Community College.
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