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Jhoan Ortiz

Support Specialist at LIFULL Connect

Jhoan Ortiz's work experience starts with their current position as a Support Specialist at LIFULL Connect, where they are responsible for monitoring, analyzing, and managing operations. They also create, maintain, and analyze commercial data, as well as analyze KRI and KPI indicators.

Before that, Jhoan worked at OLX Group as a Key Account Support, where they managed information and analyzed it for potential customers. They identified and took advantage of market opportunities and successfully attracted new accounts. They also provided analysis to support decision-making in various business areas.

Prior to OLX Group, Jhoan served as a Gestor Administrativo at Seval EIRL. They developed commercial strategies to achieve business objectives and added value through proposals and process improvements. Their main duties included project-based consumption planning and ensuring timely delivery.

Jhoan also worked at Rimac Seguros y Reaseguros as an Analista Comercial. They brought a dynamic, responsible, and teamwork-oriented approach to their role, contributing ideas, projects, and initiatives to generate added value for the organization. They were skilled in various software programs and were responsible for reviewing and validating customer data, monitoring analysis and metrics, and identifying opportunities to improve sales channels.

Jhoan's work experience began as a Practicante de Comunicaciones at SENATI. They provided customer service, validated and updated applicant files, and handled complaints.

Overall, Jhoan Ortiz has a diverse background in roles that involve monitoring, analyzing, and managing operations, as well as providing support, analysis, and decision-making assistance in various business areas.

Jhoan Ortiz pursued a Licenciatura degree in Administración y gestión de empresas, general from Universidad Privada San Juan Bautista. Jhoan attended the university from 2008 to 2013. Additionally, they obtained a Certificado de Practicas Pre-Profesionales from SENATI. The month and year of obtaining this certification are not mentioned.

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Timeline

  • Support Specialist

    February, 2022 - present