Kristin Lukas is an experienced business analyst currently employed at LightBox since May 2018. Prior to this role, Kristin held various positions at EDR from November 2012 to May 2018, including technical writer, senior onboarding specialist for lender services, level 2 support specialist, senior account manager for lender services, and contract manager for lender services. Kristin's career also includes serving as office manager at D. Cofrancesco Building & Remodeling between January 2003 and December 2012, technical writer at NetPlane Systems, Inc. from August 2000 to March 2002, and marketing assistant at Northeastern University Press from May 1999 to August 2000. Additional roles include graduate assistant at the Northeastern University English Department and staff accountant at Coldwell Banker Relocation Services. Kristin holds a Master's Degree in Professional, Technical, Business, and Scientific Writing from Northeastern University and a Bachelor's Degree in Design & Resource Management from the University of Connecticut.