Brandon Taylor is a skilled Cloud Architect and Senior DevOps Engineer at LightChange Technologies since July 2022, where leadership in DevOps and Cloud Architecture has facilitated the successful onboarding of several high-value customers. Prior experience includes serving as Manager of Support Services at Indiana University Southeast, where efforts to enhance ticket resolution strategies achieved a 52% decrease in time-to-close through improved training and predictive analytics. Additionally, Brandon held the title of Senior IT Technician and Project Manager, introducing software upgrades that reduced the ecological footprint of the university's power consumption. Earlier roles include Network Analyst II at Data Strategy, focusing on maintaining internal systems that minimized support requests. Brandon holds a Bachelor of Science in Informatics from Indiana University Southeast and an Associate of Applied Science in Information Technology from Ivy Tech Community College.
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