Emma Gomez is currently the Sr. Manager of Domestic Customer Care at Lightera, a role they have held since 2025. Previously, they served as the Head of International Customer Care at Furukawa Electric LatAm from 2020 to 2021, where they also held positions in pricing and customer care management. Emma’s career began in telecommunications at Union Electrica, where they worked as both an Ingeniera de Soporte en Ventas and Jefe Ventas Telecomunicaciones between 2008 and 2009. They earned a degree in Electronic Engineering from Universidad Pontifica Bolivariana and a Specialist degree in Marketing Management from Fundación Universitaria CEIPA.
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