Karen Berger

Karen Berger is an accomplished professional with extensive experience in operations, leadership development, and customer growth across various industries. Currently serving as Director of Customer Growth for the Americas at Lighthouse, Karen also founded KBT Leadership Consulting LLC in 2018, where expertise is applied to empower managers and enhance team performance in high-growth and technology companies. Previous roles include significant leadership positions at Booking.com and Agoda, where Karen drove substantial revenue growth and market expansion across South and Southeast Asia. With a Bachelor of Science in Hotel Administration from Cornell University, Karen combines operational efficiency with a strategic focus on leadership effectiveness and collaborative culture.