Randy Ukoh

Randy Ukoh is an IT Support Specialist at Lightspeed Commerce since October 2021, providing essential hardware and software support to employees globally. Previously, Randy served as a Service Desk Analyst at Genomics England, delivering first and second line technical support to a diverse range of stakeholders, including patients and NHS employees. Prior to this role, Randy worked as a Customer Liaison Officer/Coordinator at The Harley Street Clinic, supervising operations across specialist wards and managing budgets. Randy's career began at NHS East London and The City as a Facility Officer, ensuring efficient facility operations and customer service. Randy holds a Bachelor's degree in Computer Aided Engineering from London South Bank University and various certifications including one from the Service Desk Institute.