Laura Randall-Smith

Laura Randall-Smith is a Customer Success Manager at Like Family, with a robust background in strategic management and customer-centric marketing. Previously, Laura served as a Strategy Manager at Cognosis, where solution development for diverse businesses was a key focus, leveraging insights to foster sustainable growth. In earlier roles, Laura excelled as a Senior Strategy Consultant, Customer Propositions Manager at Tesco, and Marketing Manager at Bakkavor, demonstrating proficiency in crafting data-driven strategies and enhancing customer engagement. Laura began the career as a Digital Campaign Executive and has experience in education as an English Teacher and Research Assistant. Laura holds a Bachelor's Degree in Psychology from the University of Liverpool.