Likewize
Zaid Sheikh is an experienced professional currently serving as a Corporate Care Advisor and Escalations Support at Likewize, where responsibilities include resolving customer complaints, processing data and credit card information, and collaborating with the Risk Prevention team to reduce insurance fraud. Prior to this role, Zaid worked as a Sales Associate at J.Crew, contributing to daily net sales and assisting with cash handling, and held customer support positions at SIO Logistics, handling shipment inquiries and marketing efforts. Zaid has technical training in troubleshooting from MyComputerCareer and gained valuable administrative experience at Habitat for Humanity and as an Undergraduate Research Assistant at the University of Massachusetts Lowell. Zaid holds a Bachelor’s Degree in Political Science from the University of Massachusetts Lowell and a Master of Arts in Emerging Media Studies from The University of Texas at Dallas.
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Likewize
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When your tech goes wrong, Likewize makes it right. Likewize offers the most comprehensive protection against any technology disruption. Whether a device is lost, stolen, damaged, malfunctioning, in need of an upgrade or the user does not know how to do something, Likewize provides the solution. Trusted by the world’s largest brands, telcos, and banks, looking after approximately a billion of our customers’ customers. We operate in over 30 countries, resolving 250 million problems each year across insurance, warranty, repairs, trade-ins, recycling and premium tech support.