Pauline Umutesi

Customer Success Manager at Lilli

Pauline Umutesi has a diverse work experience spanning various roles and industries. Pauline started their most recent position as a Customer Success Manager at Lilli in November 2021. Prior to that, they worked at ToucanTech from February 2019 to November 2021, where they served as a Customer Success Manager, Customer Support Manager, and Customer Support Executive. From April 2015 to June 2018, they worked as an Administrative Assistant at Fight City Gym. Before that, they held the role of Distribution Assistant at THE NET-A-PORTER GROUP from December 2011 to August 2014. Pauline'searliest work experience was as a Sales Advisor at Moss Bros. Group Plc from February 2011 to February 2013.

Pauline Umutesi pursued their education at BPP University, where they completed a three-month intensive foundation course in 2015, known as the Pathway Foundation to BSc Business Management with Finance. Pauline then continued their studies at the same institution, completing a BSc (Hons) degree in Business Management with Finance with an accelerated program, which lasted from 2016 to 2018. Throughout their education, Pauline acquired knowledge and skills in various fields, including finance, management, leadership, investment, digital technology, behaviors, law, entrepreneurship, and accounting.

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Timeline

  • Customer Success Manager

    November, 2021 - present