Mike Monaco has over 16 years of experience in the technology sector, currently serving as a Functional Analyst at Lincoln Learning Solutions since April 2009, where responsibilities include analyzing functional requirements and providing technical support. Prior to this role, Mike was a Senior Technical Support Specialist at the same company and worked as a Hardware Support Specialist at Pennsylvania Cyber Charter School from May 2003 to April 2009. Mike holds a Bachelor of Science degree in Information Science from Robert Morris University, earned between 2003 and 2007.
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