Derrick Morace

Derrick Morace has worked in a variety of roles since 2008. Derrick began their career at Blockbuster, where they worked as a Customer Service Representative and Team Lead from 2008 to 2011. In 2011, they joined Linden Lab as a Product Operations Manager. In 2017, they were promoted to Support Operations Manager, where they worked with the Senior Director of Product Operations to outline, strategize and develop a new support team for a new product. Derrick was responsible for resolving inbound support requests in a virtual call center environment via email, live chat, telephone and CRM tool, as well as liaising with customers and internal stakeholders to gather feedback and provide insight on technical issues.

Derrick Morace attended The University of Texas at Arlington - College of Business from 2006 to 2011, where they earned a Bachelor of Business Administration - BBA in Information Technology.