Linden Lab
Derrick Morace has worked in a variety of roles since 2008. Derrick began their career at Blockbuster, where they worked as a Customer Service Representative and Team Lead from 2008 to 2011. In 2011, they joined Linden Lab as a Product Operations Manager. In 2017, they were promoted to Support Operations Manager, where they worked with the Senior Director of Product Operations to outline, strategize and develop a new support team for a new product. Derrick was responsible for resolving inbound support requests in a virtual call center environment via email, live chat, telephone and CRM tool, as well as liaising with customers and internal stakeholders to gather feedback and provide insight on technical issues.
Derrick Morace attended The University of Texas at Arlington - College of Business from 2006 to 2011, where they earned a Bachelor of Business Administration - BBA in Information Technology.
This person is not in any offices
Linden Lab
Linden Lab develops platforms that empower people to create, share, and benefit from virtual experiences. Founded in 1999, the company first launched Second Life, the groundbreaking virtual world enjoyed by millions around the globe, in 2003, which has since gone on to boast nearly two billion user creations and a vibrant $500 million (USD) economy.