Brian McDaniel is an innovative leader with over a decade of experience in customer support and operations, currently serving as the Senior Director of Global Customer Support. Previously, Brian held leadership roles at LinkedIn, directing support for Talent Solutions and Learning Solutions, and at Sonos, Inc. as a Senior Manager in Customer Care. Prior experience includes a position as Corporate Sales Representative at Citrix Online and a role in customer service at lynda.com, where Brian oversaw technical support teams. Brian's expertise encompasses employee engagement, operational excellence, and the integration of training and collaboration initiatives.
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