Caleb Abbott

Caleb Abbott is an experienced support and service professional with a background in technical support, customer service, and delivery logistics. Currently serving as an LSS Support Specialist at LinkedIn since January 2021, Caleb manages over 30 customer cases daily using Salesforce, while also preparing detailed reports for internal escalation. Previously, Caleb worked as a Delivery Driver at Amazon and as a Technical Support Specialist at Toast, Inc., where a strong focus on problem-solving and customer education resulted in high case resolution rates. Early career experience includes monitoring compliance as a Senior Teller at Mutual of Omaha and developing an improved application process as Academic Director at Bellevue Christian Center. Caleb holds an Associate of Science in Information Technology from Metropolitan Community College and a High School Diploma from Life Academy.