Catherine Thomas is a seasoned professional in customer support and management, currently serving as a Senior LMS Support Consultant at LinkedIn since February 2021. Previously, Catherine held the position of LMS Support Consultant 2, where exceptional support was provided to Sales Reps and clients, alongside involvement in special projects to enhance resource center pages and online advertising assistance. Prior to LinkedIn, Catherine worked at ResearchUSA from May 2013 to December 2020 as a Lead LMS Support Consultant, supporting management functions through staffing, training, and expansion of business plans, while also overseeing communication and operational standards within the call center. Catherine holds an Associate of Applied Science degree in Marketing from Iowa Western Community College, completed in December 2014.
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