Courtney B. is a Tech & Trust Leader and Certified Scrum Master currently serving as the Manager of Trust and Consumer Support at LinkedIn. With a foundation in trust and safety operations, Courtney leads a team dedicated to enhancing member experiences through data-driven strategies and cross-functional collaboration. Previously, they held various roles in financial services, including Assistant Team Manager at TD Ameritrade, where they focused on operational efficiency and associate training. Courtney is pursuing an Associate of Applied Science in Information Technology and is working toward their PMP certification, aiming to further develop their technical and project leadership skills. Additionally, they are a romance author and are passionate about building safe digital spaces.
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