Danielle Francis

Danielle Francis, MLS, is a Customer Success Evangelist currently serving as Principal Customer Success Manager for Global Accounts at LinkedIn, where they work with multinational companies to foster a culture of learning. With over 15 years of experience, Danielle has held various roles, including Reference Librarian at Sidley Austin and Corporate Solutions Consultant at LexisNexis, where they specialized in empowering professionals with access to information. Danielle is a lifelong learner, currently pursuing a Master’s degree in Library and Information Science with a 4.0 GPA. They are dedicated to sharing knowledge and have received multiple peer nominations for their contributions in leadership and mentorship.