Eric Marsden is an experienced Program Manager at LinkedIn, specializing in scaled engagement and business process enhancement since January 2014. With a strong background in customer success management across various roles, including Senior Customer Success Manager and Customer Success Manager, Eric has developed a comprehensive understanding of corporate account operations in diverse industries such as legal, healthcare, and construction. Previous positions at companies like Staples and the NSW Business Chamber have contributed to Eric's business development and marketing expertise. Eric holds a Master of Commerce in International Business from The University of Sydney Business School and a Bachelor of International Relations from Estácio.