Jeanette Becker is an experienced professional with a diverse background in customer service and support. Currently serving as an LTS Support Consultant 2 at LinkedIn since January 2022, Jeanette specializes in processing refunds, resolving technical issues, and provisioning enterprise accounts with LinkedIn Learning licenses. Previous experience includes ownership of The German Cakesmith from January 2015 to March 2023, and extensive roles at Accenture as a Senior Workflow Analyst and various customer service positions, including Quality Analyst and Customer Service Associate for Google. Earlier career experiences include customer service administration at Abbott Medical Optics and IT support for HP. Jeanette holds degrees in Office Administration and Junior Certificate from German educational institutions and has a strong focus on coaching, training, and ensuring customer satisfaction across all roles.
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