Jennifer

Jennifer Ma serves as the Principal Customer Success Manager at LinkedIn, a position held since September 2024, following a tenure as Senior Customer Success Manager for Large Enterprise from 2019 to 2024. Prior experience includes a role as Senior Customer Success Manager for Strategic Accounts at Smarking Inc., where Jennifer contributed to the development of a data analytics platform for urban mobility solutions in 2018. As a Senior Consultant at Novogradac & Company LLP from 2013 to 2018, responsibilities included leading client engagements in renewable energy consulting. Jennifer began her career with roles at AAA Northern California, Nevada & Utah, UBS, and UC San Diego, gaining diverse skills in finance operations and program management. Educational qualifications include a Bachelor of Science in Management Science with an emphasis on Applied Economics from UC San Diego, as well as additional studies in Data Analysis from UC Berkeley Extension.