Karen Record is a customer success professional with over 15 years of experience in the SaaS and digital consulting sectors. Currently serving as a Global Client Partner at LinkedIn, they advise large customers on leveraging the platform for revenue growth. Previously, Karen held various roles at Salesforce, including Senior Customer Success Manager and Senior Manager of Success Guides, where they focused on driving customer success in retail and other sectors. Their earlier experience includes positions at Monetate, Gen3 Marketing, and TrueAction, as well as internships at Afilias and Unisys. Karen earned a B.A. in Business Administration with a Communications minor and Marketing concentration from Drexel University.
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