Katie Clinch, raised in south-west London and now based in Sydney, currently serves as the Head of Vendor Strategy for APAC within Customer Success at LinkedIn. They lead a team of Customer Success Managers across hiring and learning portfolios, focusing on delivering measurable outcomes for clients while fostering team growth. Previously, they held various roles in customer success and business development, demonstrating a strong commitment to coaching, mentoring, and data-driven strategies. Outside of their professional role, Katie actively engages with the Families ERG at LinkedIn and volunteers with Welcome Merchant to support underrepresented entrepreneurs in Australia. They have also earned a Business Analytics certification from Harvard Business School Online.
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