Michael Mackin

Michael Mackin is a Principal Customer Success Manager at LinkedIn, where they have worked for eight years, helping large enterprise companies enhance their learning programs. With over 15 years of experience, Michael has held various roles, including Director of Customer Services and Success at SociableLabs, where they improved client retention significantly. They also served as a Director of Account Management at Velaro, fostering growth and satisfaction within a rapidly expanding SaaS environment. Michael graduated with a BA in Political Science from Elon University and is a LEED Accredited Professional.