MK McCool is an experienced professional in customer success and client services, currently serving as the Manager of Customer Success - Learning Solutions at LinkedIn since May 2015. In this role, MK also leads the Wiser Workplace Community, facilitating sessions focused on mindfulness and emotional intelligence to enhance workplace culture. Previously, MK held various positions at lynda.com from July 2012 to May 2015, ultimately becoming the Manager of Client Services, and worked at Enterprise Rent-A-Car as an Assistant Branch Manager from September 2008 to July 2012. MK began a career in customer service at the Carnegie Library of Pittsburgh from July 2006 to September 2008. MK earned a BSBA in Marketing and Finance, with a focus on International Business and East Asian Studies, from the University of Pittsburgh between 2004 and 2008.
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