Monica Payne is currently a Principal Customer Success Manager at LinkedIn, where they focus on optimizing customer success initiatives. They previously held the role of Customer Success Manager for Enterprise Key and Growth Accounts at Modern Hire from 2020 to 2021. Prior to that, Monica worked as a Recruiter at Verizon Wireless in 2014-2015 and as a Staffing Consultant/Manager of Training at Express Employment Professionals from 2013 to 2014. Their career began at Express Employment Professionals in Lincoln, NE, where they served as a Staffing Consultant from 2010 to 2013. Monica earned a Bachelor of Arts degree from Davidson College in 2010 and is presently continuing their education at Ashland-Greenwood High School.
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