Sasha N. is a seasoned professional in customer success methodology and operations, currently serving as a Senior Program Manager at LinkedIn. With a strong foundation in account management and team leadership from experiences at ReferralExchange and SOCi, they have significantly contributed to customer success initiatives at companies like Slack and LinkedIn. Sasha holds an MBA in Organizational Leadership from the University of California, Davis, where they honed their skills in innovation and entrepreneurship. Their background also includes a BA in American Studies, enhancing their understanding of diverse customer perspectives.
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