Shanae M. has accumulated extensive experience in customer support and marketing solutions, currently serving as a Marketing Solutions Managed Accounts Consultant at LinkedIn since September 2020. Prior roles at LinkedIn include Marketing Solutions Support Consultant and Omaha Office Co-Chair for the Black Inclusion Group. Shanae's previous experience includes working as a Claims Examiner at Lincoln Financial Group, Customer Care Agent III at Yahoo, and IOS Technical Support at Apple, alongside a role as a Technical Support Agent at Cox Communications. Earlier experience as a Merchant Fraud Agent at PayPal involved reviewing accounts for fraudulent activity. Shanae holds a Bachelor's degree in Criminology from the University of Nebraska at Omaha and a Bachelor's degree in Criminalistics and Criminal Science from the University of Nebraska-Lincoln.
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