Shayan Siddiqui is a seasoned professional with extensive experience in operations management and team leadership across notable organizations. Beginning a career as a Service Delivery Officer at GENPACT from January 2005 to June 2010, Shayan managed service delivery for an inbound contact center with 300 staff. From June 2010 to September 2012, a role as Team Leader at Capgemini involved overseeing a team of 9 Real Time Analysts to meet service level targets for 21 Lines of Business. As Assistant Manager at UnitedHealth Group from October 2012 to January 2016, operational management and vendor oversight led to achieving a 99.99% Dollar Accuracy Rate in claims payments. Subsequently, as Global Partner Manager at Meta from February 2016 to December 2022, Shayan managed South Asia and Offshore North America operations, ensuring adherence to SLAs and user experience. Currently, Shayan serves as Manager GTM Vendor Solutions at LinkedIn, focusing on people leadership and talent development. Educational qualifications include a B.Com degree in Commerce from Rohilkhand University, completed in 2004.
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