Silvana M. C.

Silvana M. C. is a Senior Manager of Vendor Solutions at LinkedIn, specializing in operations, quality assurance, training, and tech enablement. With over 10 years of experience in managed services and outsourcing for leading social media companies like Facebook, Twitter, and LinkedIn, Silvana has successfully built and scaled operational teams in diverse areas including trust and safety and user support. Previously, as Director at Cpl, Silvana oversaw large teams and implemented talent acquisition strategies, enhancing operational efficiency across multiple regions. Silvana holds a Master's degree in Business Management Administration from Universitat Politècnica de València and has participated in international studies at Singapore Management University and Università di Bologna.