Susan Howard

Susan Howard has a diverse professional background in account management and customer success, with significant experience in banking and technology sectors. At Citi, Susan served as EMEA Senior Account Manager for the New Clients Team, where management of a team of ten and leadership on large-scale onboarding projects were key responsibilities. Previous roles include Recruitment Consultant at Hays, Account Manager for AIB NAMA Case Management overseeing eight portfolios, and Customer Success Manager at LinkedIn. Currently, Susan holds the position of Senior Customer Success Manager within LinkedIn Sales Solutions. Educational qualifications include multiple diplomas and a bachelor's degree in Business and Management from institutions such as University College Dublin and Dublin Institute of Technology, highlighting a commitment to professional development in project management and financial advice.