Toolika Kapur

Toolika Kapur is a customer success executive with over 25 years of experience in digital transformation and driving growth through AI innovation. Currently serving as Vice President of Scaled Solutions at LinkedIn, Toolika builds and leads customer success initiatives with a focus on digital-first and self-serve approaches. Previously, Toolika held several leadership roles at SAP, including Global Vice President of Adoption & Empowerment Programs, where they drove adoption of innovation and enhanced customer engagement. Toolika's academic background includes ongoing studies in Master of Planning at Delhi University and a Bachelor of Architecture from Lucknow University, complemented by a recent certification in Artificial Intelligence-Business Strategies from the University of California, Berkeley.