Traci Basaman currently serves as the Manager of Customer Success at LinkedIn, leading a team focused on enhancing engagement with LinkedIn Learning and Hiring Solutions for Academic customers since July 2019. Previously, Traci held the position of Principal Customer Success Manager, where a strategic partnership with customers was developed to foster a Learning Culture. Prior experience includes nearly two decades at LexisNexis, serving first as a Performance Consultant to enhance sales talent through project management and workshop facilitation, followed by roles as Client Manager and Research Specialist, which involved strategic planning, business development, and contract negotiations. Traci holds a Juris Doctor degree from the University of Maryland Francis King Carey School of Law and a Bachelor of Arts in English and Psychology from Lehigh University.
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