Yueh Ming Gam, CSM®, is a Senior Global Service Quality and Quality Assurance Leader with a passion for developing talent and enhancing service quality. With a diverse background in technology, BPO, hospitality, and public service, Yueh Ming has led impactful initiatives in training and development, quality assurance, and leadership coaching. Previously, Yueh Ming held roles at Starwood Hotels & Resorts and Tele-centre Services Pte Ltd, and currently works at LinkedIn, where they apply agile methodologies and data-driven insights to drive continuous improvement. Yueh Ming is actively seeking new opportunities in training and development, quality services, and process improvement.
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