Thomas Hutton

Insight Director at Linney

Thomas Hutton is an accomplished Insight Director at Linney since October 2023, with a robust background in customer experience and research. Prior roles include Research & Insight Manager and CX Journey Measurement Manager at John Lewis Partnership, where insights drove strategic initiatives. At ubitricity, Thomas managed customer experience for UK chargepoints, leading various research and implementation efforts. Previous experience at BT as a Senior Research Manager focused on analyzing data to inform product strategy across mobile, broadband, TV, and sports. Thomas began their career in market research at ABA Market Research Limited, developing tailored consumer insights for leading UK retailers. Holding a Bachelor of Arts degree in Business, Management, Marketing, and Related Support Services from the University of Portsmouth, Thomas possesses a strong foundation in the field.

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London, United Kingdom

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Linney

We’re Linney. A sixth generation, world-class, multichannel marketing services group. We drive innovation and change for our clients through insight, creativity, technology and delivery. How we make it work: We Evaluate. We cut subjectivity and make marketing work, combining traditional market research with academic thinking and technological innovation to offer new and informed perspectives that challenge, inspire and improve. Our consumer insights and strategic foresight inform everything we do. And our pragmatic approach, working closely with designers and developers, ensures it’s relevant, practical and delivers what’s needed. We Create. The creative process and bright ideas are the essence of what we do. Our creative teams work in digital and conventional design, and anywhere brands and messages are experienced - including screens, paper and spaces. As our digital world grows and channels to market fragment, it’s here where the idea begins. We Make. We have a deep history of manufacturing: pushing limits and boundaries technically, finding efficiencies and better ways constantly. We not only offer multi-format, digital and litho printing, but combine them with permanent and semi-permanent POS, automated artworking and smart workflow systems - a unique offer in a space that's changing fast. We Activate. We help B2C and B2B brands grow online and offline – from storing, collating and distributing POS for major retailers to assisting ecommerce brands to delight their customers. Our logistics, co-packing and return management systems – alongside our dedicated call centre service – enable us to go further for the brands we work with. "We've grown our family business from a single Victorian bookshop to an international multi-channel marketing group. Change is at the heart of our culture: it's who we are and what we do."​ Nick Linney Chairman, Linney Twitter: @Linney1851